Automation for Local Business — Greater Boston

Stop losing customers to missed calls and forgotten reviews.

We build quiet, powerful automations that turn missed opportunities into booked jobs — so you can focus on the work, not the phone.

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Built for businesses that run on reputation

You built your business on great work and word of mouth. But in a world where customers expect instant responses and five-star proof, even the best operators lose revenue to slow follow-ups and invisible reviews.

MetroWest Digital bridges that gap. We install lightweight automations that respond when you can't, and surface the reviews you've already earned — no apps to learn, no dashboards to check.

No missed opportunities
Every unanswered call gets an instant text response — before the customer moves on to the next company.
Reviews on autopilot
Happy customers get a timely nudge to leave a review. Your reputation grows without you lifting a finger.
Nothing to learn
We handle setup and management. No new apps, no dashboards, no daily tasks added to your plate.

Two automations.
Real results.

Each system installs in under an hour and runs silently in the background — no daily effort required.

Missed Call Text-Back

When you can't pick up, your customer gets an instant text: "Hey, sorry we missed your call — how can we help?" It opens a conversation or books an appointment automatically. No lead left hanging.

Recover lost revenue

Review Request Automation

After every job, your customer gets a friendly text asking for a review — timed and worded to maximize response. Your online reputation builds itself while you move on to the next call.

Build your reputation

Up and running in a day

01
Discovery Call
A 15-minute conversation to understand your workflow, your tools, and where leads are slipping through the cracks.
02
Setup & Install
We configure everything — phone routing, text sequences, review flows — and test it end to end. Usually done in a single session.
03
Monitor & Refine
We watch the data, tweak the messaging, and share a simple monthly report so you can see every lead recovered and review earned.

Let's make sure your next missed call isn't a lost customer

Book a free 15-minute call. We'll show you exactly how many opportunities you're leaving on the table — and how to fix it.

Book Your Call
or reach us directly at billy24burke@gmail.com